1Free vs Pro
Splitbuz core features are free forever — no payment, no refund needed. This policy covers Splitbuz Pro subscriptions only.
2Store-Managed Purchases
Pro subscriptions are billed by Google Play or the Apple App Store, so refunds follow their processes:
- Google Play — request a refund from your Play order history (typically within 48 hours of purchase, or via support afterwards).
- App Store — request a refund at reportaproblem.apple.com with your Apple ID.
3Our 14-Day Promise
If Pro didn't work out and the store declines your request, contact us within 14 days of your first purchase and we will make it right.
First-time Pro purchases are covered by a 14-day satisfaction promise.
4Cancelling
Cancelling stops the next renewal; you keep Pro until the end of the paid period. Already-billed periods are not partially refunded. Your trips and data always remain accessible on the free plan.
Need help with a refund?Include your store order ID for faster handling.
support@splitbuz.com